eam collaborating at open-plan workstations with acoustic screens in Basingstoke office fit-out

Office Fit-Out Basingstoke: TrustMark Workspace Transformation at Grosvenor House

Project Overview

TrustMark, the UK’s government-endorsed quality scheme for home improvement, required a modern, professional workspace that would support staff productivity, collaboration, and confidential work. Their new office at Grosvenor House, Basingstoke, offered an opportunity to combine Arena Business Centres’ flagship business environment with a high-performance, fully furnished office fit-out.

Our brief was to deliver a turnkey office solution that would:

  • Provide acoustic comfort across a busy open-plan office

  • Offer private spaces for confidential meetings and calls

  • Create modern, flexible meeting rooms for hybrid collaboration

  • Reflect TrustMark’s brand and professional image

  • Optimise the floor layout for operational efficiency and growth potential

Office Furniture Fit Outs

Key Challenges

Acoustic Control in Open Plan: The open-plan floor needed noise reduction without compromising natural light or sightlines.

Privacy for Sensitive Discussions: TrustMark required confidential meeting areas without the cost or disruption of structural alterations.

Hybrid-Ready Meeting Rooms: Meeting spaces needed to support multi-department collaboration, client presentations, and video conferencing.

Scalable Layout: The office had to accommodate current staffing and future expansion while maintaining efficiency.

Our Products

1. Acoustic Desk Mounted Screens

To reduce distractions and enhance focus, we installed acoustic desk-mounted screens across the open-plan areas.

Benefits:

  • Minimized background noise for improved concentration

  • Colour and material selection aligned with TrustMark’s brand and Arena’s interior aesthetic

  • Scalable and cost-effective solution for larger teams

Acoustic Solutions

2. Four-Person Enclosed Sound-Proof Pods

To provide flexible, private spaces, we installed modular acoustic pods designed for 4 people.

Features:

  • High-level soundproofing for confidential calls or meetings

  • Ergonomic seating and collaborative layouts

  • Integrated lighting, power, and ventilation

  • Relocatable design suitable for future expansion or reconfiguration

Impact: Pods reduced congestion in traditional meeting rooms and provided instant privacy for HR, leadership, and client discussions.

Enclosed Sound Proof Booths

3. High-Performance Meeting Rooms

We created modern meeting rooms that support hybrid working, internal workshops, and external stakeholder presentations.

Key Features:

  • Acoustic wall solutions for clear sound

  • Ergonomic furniture designed for comfort during long sessions

  • Hybrid-ready AV integration for video conferencing

Benefits for TrustMark: Improved internal collaboration, professional environment for client meetings, and technology-ready spaces for hybrid working.

Meeting Room Furniture

4. Interior Design & Space Planning

A strategically planned layout ensured the office was efficient, functional, and visually cohesive.

Design Highlights:

  • Defined zones for collaboration, focus, and circulation

  • Branded finishes and furniture accents to reflect TrustMark’s identity

  • Flexible layout allowing future growth without major refit

Outcome: The design enhanced workflow, improved staff experience, and created a professional, welcoming environment for visitors.

Space Planning

Project Outcomes

Enhanced Productivity: Acoustic solutions and clear zoning reduced distractions and maximized efficiency.

Private, Flexible Spaces: Pods and meeting rooms allowed confidential discussions without disrupting other areas.

Future-Proof Layout: Optimised space planning accommodates growth and operational changes.

Strong Brand Identity: Interior finishes and furniture selections reinforce TrustMark’s professional image.

Seamless Integration: The office complements Arena Business Centres’ flagship Grosvenor House aesthetic.

Why Work With Us

Why This Office Fit-Out Matters for Other Businesses

This project demonstrates how a strategic office fit-out in Basingstoke can transform a workspace for organisations of all sizes:

  • Small businesses benefit from modular, budget-friendly solutions like acoustic pods and desk screens.

  • Larger organisations gain scalable layouts, high-performance meeting rooms, and hybrid-ready collaboration spaces.

  • Every business can achieve a professional environment that reflects brand identity while supporting staff productivity.

Book a free consultation

Thinking of moving offices but don't know where to start?

If your business is looking for an office fit-out in Basingstoke that combines style, functionality, and scalability, we can help.

Contact us today to schedule a free consultation or workspace review.

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